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  • Writer's pictureChristina Sjahli

Assert Your Business Identity: Why It’s Important to Trademark a Name - The Journey of Cynthia Mason

When building a business, you would want to be distinguishable from your competitors. You want to create a brand that people recognize and associate with your products and services. The most obvious way to do this is by having a name that sets you apart. After all, you wouldn't want your products or services to be confused with another business! And so, it's critical to trademark a name. Through this, you get legal ownership of your business's recognizable assets. And, as this week's guest shares, there are also different types of trademarks depending on your needs.

In this episode, we have an insightful conversation with Cynthia Mason. She shares what a trademark is, why it's critical to trademark a name, and how you can do so. We also learn about the misconceptions surrounding trademarks and how a trademark agent can help you.

Do you want to learn how you can use your trademark as a way to set your business apart? Tune in to this episode to learn more!

Here are Three Reasons Why You Should Listen to the Full Episode:

  1. Learn about the benefits of having a registered trademark for your business.

  2. You will discover the common misconceptions of business owners concerning trademarks.

  3. Cynthia shares her advice on the step-by-step process of how to trademark a name.


Episode Highlights

[04:41] Cynthia’s Journey

  • Cynthia’s journey started 20 years ago at a Bay Street law firm in the trademark department.

  • She stayed at the law firm for a decade. Eventually, Cynthia decided to start her law firm doing trademark protection work.

[05:30] What is a Trademark?

  • A trademark is anything that distinguishes your product and your services apart from everybody else.

[08:38] What Makes A Good Name

  • People tend to use descriptive or suggestive names because they think it’s easier to illustrate what they’re selling.

  • However, the best names are coined words that previously meant nothing. Businesses that are registering to trademark coined words eventually get name recognition.

  • The next best names are arbitrary words that aren't related to the associated goods and services.

“Once you start to build that momentum, a completely coined or an arbitrary name is so much easier for consumers to remember. And it's that memory that will really build into valuable goodwill and your ability to stop other people from encroaching on your territory.”

  • Descriptive names don't function as great trademarks. Anybody in your industry can use them, and typically, these words are used generically.

  • The goal is to trademark a name that people will associate with your product or service only.

[11:17] The Small Business Perspective on Personal Names

  • You’ll want to have name exclusivity if you’re thinking about building a bigger business. So, you’ll need to take this account when registering to trademark a name.

  • You can’t stop somebody else with the same personal name from using it in their business.

  • It’s difficult to trademark a name that’s personal to you unless you’re very famous. You have to file evidence that a significant portion of Canada sees your name as a brand.

[14:16] Selling Your Business Under a Personal Name

  • There have been offhand companies that continued business without the founder.

  • Stepping away from your company and selling it with your name on it is not an ideal position.

  • Don’t think of a unique name only when scaling your business. If you do, you lose several years of marketing hustle.

  • Instead, build an original brand name as you’re registering to trademark a name.

[17:03] Types of Trademarks

  • A name should be your top priority when it comes to trademarks. It can be your business name or a unique name for a particular product or service.

  • The next type is a logo, which is the artistic articulation of your name with design.

  • There are also taglines. They’re not your primary branding, but it is something uniquely you.

[18:01] Trademarking Your Methodology

  • The symbol for an unregistered trademark is: . Meanwhile, ® is for registered trademarks.

  • You can’t use a trademark to stop other people from copying your method. Your trademark will only stop people from using the name of your methodology.

  • To stop people from copying your methodology, you need to use other branches of intellectual property law.

“Trademark law isn't going to help you protect your methodology other than the name. But that doesn't mean that your methodology is out there and that other people can copy you. There are ways that you can kind of keep elements of it exclusive, just not using trademark law.”

[21:40] Deadlines for Registering to Trademark a Name

  • There are no deadlines for registering trademarks. However, the best time to apply for a trademark is before you launch it to the public.

  • There are registered and unregistered trademarks. They differ in the scope and the ease of stopping other people from copying your IP.

  • Filing a trademark gives you legal rights to that name. Trademarking is a valuable tool to claim a name for your future use.

  • You can only obtain legal rights to a name, logo, or method by selling something or filing a trademark application.

  • Listen to the full episode for more information on the importance of registering to trademark a name.

[24:33] Using the ™ Symbol

“The ™ symbol is available to anybody who's using a name or a logo, and they just want to tell the world it's their trademark.”

  • There’s never any harm in telling the world about your trademark.

  • If you have a registered trademark, you can sue people for infringement.

  • With an unregistered trademark, you can claim that the trademark is passing off. This process is lengthier and requires more proof.

  • Listen to the full episode to learn more about your rights with a registered trademark.

[28:37] How to Trademark a Name

  • Search first. Make sure that the trademark you want to register is available for registration.

  • Then, file for the application — including the owner's name and the address of the owner.

  • It also should include the list of products and services that you plan to sell under the trademark.

  • These have to be classified based on international conventions of 45 classes of products and services.

  • Listen to the full episode to learn more about the steps in registering a trademark.

[34:04] The Value of Having a Trademark Agent

  • Agents can tell if there’s going to be an obstacle in your application. They can also identify if you’re going to be infringing anybody else’s mark.

  • The title trademark agent is specific to Canada.

  • Many trademark agents are also lawyers.

[36:39] Your Trademark Channel

  • Your channel is likely where you're going to be selling to your target customers.

  • The way that the consumers can purchase your products or services in specific places would be through your channel.

  • The legal test for trademark confusion involves looking at the degree of resemblance and the nature of the products and services.

“The legal test for confusion of trademarks really means, would the average person seeing both marks on products think that those products come from the same source and the same company?”

[38:30] Doing Research Before Using a Name

  • If you use a name that can be confused with somebody else's, you encroach upon their legal rights.

  • You need to ensure that you do searches before you start using a name, with or without the ™ symbol.

[39:06] Common Misconceptions About Trademarks

  • A lot of business owners think that because they've registered a business name, they have legal rights to the name. However, business name registration is more like a directory listing.

  • You also encroach on others' rights when you take their name, change it slightly, and use it for your own.

  • It’s not expensive and difficult to stop people from copying your trademarks. If you have a registered trademark, a cease and desist letter usually solves the issue.

  • It's also not expensive to register your trademark. It's a small investment compared to dealing with a competitor with a similar name in the future.

“The cost of shoring up your ownership of a name and your ability to stop other people from causing confusion is so much cheaper than actually what you think it's gonna be.”

[43:32] Registering a Trademark without a Lawyer or Agent

  • As a trademark owner, you can file directly with the Canadian Intellectual Property Office.

  • There are resources on the CIP Office’s website that will help you throughout the process.

  • Cynthia also has an online form that can help clients with filing their trademark applications.

  • There is no difference between businesses that should or should not work with a lawyer. If you have the time to do research, you can file a trademark application yourself.

[47:15] Benefits of Registering Your Trademark

  • Trademarks are the most valuable tools in terms of owning and protecting your primary business assets.

  • You can enforce an unregistered trademark. However, your rights only exist when you’ve already had sales.

  • You need to have a trademark registration to enforce your trademark rights online.

  • Ultimately, if you want to own something as a trademark for your business, you need to register it.

About Cynthia Mason

Cynthia Mason is a lawyer and trademark agent specializing in protecting businesses' most valuable assets, their trademark. She is the founder and managing lawyer of Mason PC. This trademark law firm helps business owners think of the best names and solutions for protecting their trademark. Furthermore, Markably®, their DIY trademark application tool, helps business owners trademark applications.

Cynthia has over two decades of experience in trademark protection. She has helped several businesses innovate their ideas and provide custom brand protection services.

To know more about Cynthia, you can connect with her through her LinkedIn. You can also check out Mason PC Trademarks and Markably®.

10 Powerful Quotes

​​“A trademark is anything that you use to kind of distinguish and set your products and your services apart from everybody else.”

“If you're using a generic word or something that's very descriptive, there's really a challenge to stop other people in your industry, your competitors from using the same words or very similar words and terms. And so there's really nothing setting your name apart from everybody else.”

“You can apply to register your trademarks at any time. The best time to do it, though, is before you launch it to the public.”

“Filing the trademark application gives you legal rights in that name. It's a valuable tool in order to claim a name for your future use. Otherwise, your legal rights in a name start the day you start selling something in connection with that name.”

“If you start using a trademark that is confusing with somebody else's, you are encroaching upon their legal rights. The claim that they have against you depends on whether they're registered or not.”

Enjoy this Podcast?

As a business owner, you want to distinguish your products and services. A great way to do this is by registering to trademark a name. Cynthia Mason shares what trademarks are, their importance, and how you can file for one. If you enjoyed today's episode of Her CEO Journey™ Podcast, then hit subscribe and share it!

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To fuelling the life you want to live,



Cynthia Mason: Regardless of whether you're going to register it or not, if you start using a trademark that is confusing with somebody else's, you are encroaching upon their legal rights. The claim that they have against you depends on whether they're registered or not. But that's why it's important for you to ensure you do searches before you start using a name with or without the ™ symbol.

Christina Sjahli: Today is the last and final episode of our Intellectual Property Podcast Series. Over the last few weeks, starting from Episode 128, we share with you the different types of intellectual properties, the step you need in creating IP strategy, how to protect this asset, the journey of a female founders who is in the trenches in building her IP strategy to get financing. You also heard from an alternate commercial lender who focuses on providing capital through IP-backed financing. And last week, you heard from a female CEO who was able to grow her company and attracted the right investor using her intellectual property.

One area of intellectual property that we want to explore further is trademarks. Trademark has been mentioned several times throughout this Intellectual Property Podcast Series. So for the final episode, we are joined by Cynthia Mason, the founder and CEO of Mason PC, and Markably®. Cynthia is a trademark lawyer and trademark agent located in Ottawa, Canada. In today's episode, Cynthia shares, among others, what is a trademark, the three different types of trademarks, why you should register your trademarks, how to register your trademark, and what are the common misconception around trademarks.

If you are not located in Canada, don't jump to the conclusion that this episode is not relevant to you. You may find tips on how to ask the right question to your trademark lawyers in the country where you operate your business. Take the time to listen until the end because this episode can give you useful tips for businesses globally.

You're listening to Her CEO Journey, the business finance podcast for mission-driven women entrepreneurs. I'm your host, Christina Sjahli. If you are new here a big warm welcome. If we are not connected on LinkedIn, please reach out and say hi because that's where I hang out and share my business finance tips. If you have been listening to this podcast for a while, and you are a regular listener, I want you to know, I appreciate you. My podcast won't be around without your support. This is a free weekly show where my guests and I want to inspires you to balance between mission and profit, to create an impact in this world, and to achieve financial equality through your business for good.

When your business is growing fast, you are not only focusing your effort on securing financing, you also need to understand where your business is going in the long run. This is where a need for a long-term financial forecast comes in. If you are at a stage where you realize you need to build a robust financial forecast, but don't know where to start, we have a solution to your problem. Download the Forecasting Guide we have created for you and start creating a better and improved financial forecast. You can find the link to this guide in the show notes. Let's say after using the guide you think, "Hm, this guide helped. But I think it's better if I focus my time on doing what I really love, which is building and growing my business. I know business finance is important, but I don't love it." That's when we are here to partner with you. We understand building a proper and robust financial forecast takes time, accountability, curiosity, and passion for your business. Connect with us at Now, let's find out Cynthia's CEO journey.

Cynthia Mason, welcome to Her CEO Journey. It's a pleasure to have you here today.

Cynthia Mason: It's a pleasure to be here.

Christina Sjahli: Before we dive into details about the ins and outs about trademark and then why it's important, why we have to start thinking about it, let's start with your journey in building your law firm.

Cynthia Mason: Well, I started my journey almost 20 years ago at a big Bay Street law firm. I started from day one, I was in the trademark department. I stayed at that firm for about a decade and then I worked at another large national law firm, but I didn't really want to start working at another law firm, and kind of start building my practice, and all of that over again. So I took the less than 60 seconds and decided, you know what, now is the time to start my own law firm. I just wanted to do trademark protection work. And I wanted to do it on my own terms and with the clients that I choose. It's been just almost eight years where I have been on my own in my own law firm. We just really started growing in the last two years.

Christina Sjahli: Let's start with this, what is a trademark?

Cynthia Mason: A trademark is anything that you use to kind of distinguish and set your products and your services apart from everybody else. Now, the most typical ones that we think of are names. You see a name like Home Depot, or Nike, KFC, or like all of these, these are names. And that is the main way that the consuming public can find what you're selling amongst everybody else. So your name is your main trademark. But when it comes to creating a name, there's a lot that goes into that to make it a good name. Oftentimes, we lawyers are a little bit at odds with the marketing people who come up with names in terms of what we like to think is a good name and what they think is a good name.

A lot of marketing, people like to tend towards descriptive and suggestive names because they think it's easier to tell, to educate consumers what you're selling if your name is a little bit suggestive. Whereas trademark lawyers, we love completely coined and like arbitrary words, and because they're so different from everybody else, that yeah, you have to invest a little bit more in the initial stages of marketing. But once you start to build that momentum, a completely coined or an arbitrary name is so much easier for consumers to remember. And it's that memory that will really build into valuable goodwill and your ability to stop other people from encroaching on your territory. So that's kind of a long explanation of your main trademark is your name. But you know, people don't just use names without any sort of stylized component to it.

Most businesses have a logo that incorporates their name or is used in connection with their name. And so logos really are the other primary type of trademark that businesses use to differentiate their products and services from others that are out there. You can also have taglines, which you know, don't tend to appear often on products, but they're often in advertising, and particularly in social media. And all of this, like, tag lines are another really valuable and powerful trademark because you start to associate them with one particular company. Like Nike is, "Just do it." The other banking one is, "You're richer than you think." Like these are taglines that we see over and over and over again, and we associate them with one particular company. And that's really what makes them powerful trademarks.

If you're a product seller and you have a very unique packaging, that can be your trademark. If you've created a jingle that goes along with your advertising, that can be a trademark. The Canadian Trademarks Office just recently added a whole slew of what they call non-traditional trademarks that you can now register as your trademarks. And jingles. You can do holograms, you can do smells, and tastes like anything really, that you can use to distinguish your products and services from others can be your trademark.

Christina Sjahli: So tell me from a lawyer perspective, what is the good name?

Cynthia Mason: We like to think of it in terms of there's a scale of names. You know, you start at like the gold standard or the great names, and you can move down to completely bad, bad names. So the top, the cream of the crop really are coined words. So I mean, one of the biggest one that I can think of is lululemon. It wasn't a word. It was completely coined by a company. And now we associate it with one specific company, but it's a completely coined word. It meant nothing, but was adopted as a trademark and marketed and so it has become very well-known.

So one step down from these completely coined words that didn't exist before the company started using it as a trademark. You have arbitrary words. So these are words that don't have any relation whatsoever to the associated goods and services. So Apple would be one. It's a common English word, but was used and is now a very well-known trademark for computer products. Other arbitrary words like Uber. Well, it's kind of like a, it's a foreign language word, has nothing to do with, you know, transportation, but it was adopted as a trademark. And now, it's a very well-known one.

So you've got your coined words and then you've got arbitrary foreign language words that don't have any relation to the goods and services. And then you have words that are a little bit suggestive of what you're selling. So Staples would be one. Although that one kind of borders on descriptive because they're selling staples, but words that are suggestive so that you look at them, and you can make a good guess at the type of thing that you're going to be buying or the type of service that they're selling.

The step below that are just completely descriptive words. So SlimFast would be a completely descriptive word. It's telling people that if you consume these products, you will slim down fast. Those words don't function as great trademarks because anybody in your industry should be able to use them. And they probably do use them in a generic sense. And so if you're using a generic word or something that's very descriptive, there's really a challenge to stop other people in your industry, your competitors from using the same words or very similar words and terms. And so there's really nothing setting your name apart from everybody else. That really is the goal is you want a name that's going to set you apart from everyone else and that people are going to remember. So that is kind of like the scale of great to not good.

Christina Sjahli: But now, let's think about this: From the small businesses perspective, a lot of small businesses out there, they're using their name as their brand or their company.

Cynthia Mason: It is descriptive in a legal sense in that, basically, if you're using your name, and then it's very common practice for a lot of freelancers, they operate with their personal name as their brand, as their trademark. And I mean, here's the reality when it comes to personal names is that you can't stop somebody else with the same name using that. So if you've got a really unique name, sure, maybe it'll fly. But if you have, like a fairly common name, you can't stop other people from using that name or something very similar even to compete with you.

Christina Sjahli: You cannot even trademark it.

Cynthia Mason: No, you can't. I mean, there are registrability rules. And it is very, very difficult to register a personal name as a trademark. You really can only do it when you're famous. We really I mean, a lot of celebrities. And here in Canada, there's a very difficult threshold to meet in terms of registering a personal name as a trademark. You have to file evidence that a significant portion of Canada would, they no longer see it just as a name, they see it as a brand. So you know, like Justin Bieber is a registered trademark in Canada, but it wasn't just automatically granted registration. His company had to file proof showing a lot of sales, a lot of recognition in the name in order for it to be considered a trademark and a reputable trademark.

Christina Sjahli: So if there is another Justin Bieber, before he filed the trademark, he literally cannot do anything to protect that if somebody basically go in there, and then said, "Oh, I want to trademark Justin Bieber," before he did?

Cynthia Mason: It would be difficult. If the person's name was Justin Bieber, and they're both doing their own thing. There was a situation of this on the US: Kylie. So Kylie Jenner wants to trademark Kylie as her trademark. But you know, Kylie Minogue got there first. And so Kylie Jenner wasn't able to do it because Kylie Minogue was able to establish that she had brand recognition first. I think the thing to kind of remember it, if you're in the position of thinking of how you're going to brand your business, there is a lot of appeal to certainly using your personal name.

I mean, we at least in PC aren't going to cast any stones about people using their name because my last name was known. And I wanted my clients to kind of see that continuation when I started my own firm. But from a trademark perspective, like I'm not stopping other lawyers from using the last name, Mason, and I can't. So it's not, it's not great if you're looking to build a bigger business that you want to be able to kind of have that name exclusivity.

Christina Sjahli: I also wonder if you are using a personal name, as your business name, right or your brand, is it going to be harder as well to sell the business later on? So technically, probably, the value of the name or the brand, there is no value basically, later on. I'm just thinking like long-term.

Cynthia Mason: I would tend to agree with you on that. Offhand companies that have been able to kind of carry on without the original founder, even though the branding is based on the founder, maybe in the fashion design industry, you can continue using a name but if you're doing personal services, where, you know, the vast majority of new businesses are, I would think, yeah, in order to completely step away from your company and be able to sell it to someone to operate and it's got your name on it, I wouldn't think that that's the ideal position you want to be in.

It's fairly common when we encounter freelancers who are really in the kind of like the phase of scaling, they're looking at adding team members. And they're looking at ways to kind of get out of the trading time for money situation where instead of the revenues deriving entirely from the hours that they put in, and instead, they're generating assets that create income for them. This is the phase where a lot of freelancers start looking at rebranding and coming up with a coined or completely, you know, new name, that they could, at a certain point, their business will become an asset and less dependent upon them.

Christina Sjahli: Because once you start seeing that your business can grow bigger, or you have a bigger vision now, and then you have this vision that maybe someday you want to get acquired, or you want to go global, or something like that, then you started thinking like, "Oh, is it really do I want to keep continuing carrying my name, or should I just rebrand and then have a new name?"

Cynthia Mason: And at that point, you have now lost several years of marketing hustle where you could have been building your original brand name or the ultimate brand name, the one that you want to eventually take forward and grow. Instead, you kind of a little bit, chose the easy route and went with your name. And now you have to kind of educate your buyers and the public as to, "Okay, well, it's the same great service, but it's a new name." And easy is never the best solution.

Christina Sjahli: I think from the perspective of someone who is just starting out, sometimes it's hard to envision, what are we going to do? Do I really have something special over here? Is my framework or the methodology that I have, does it really make sense? I agree with you. In the long run, is it going to be problem? You already mentioned a few things here about types of trademark. If you can help me summarize it, what are the types of trademarks out there that my audience need to understand?

Cynthia Mason: Well, the first one, and their first priority is their name. So it's either the name of your business is oftentimes your trademark, or it's a unique name that you have for a particular product or service. Then the next level and the next type of trademark is a logo. So it really is the artistic articulation of your name, of a design component that you're using in your business to differentiate your products and services from everybody else's. And then kind of the next level are these other types of trademarks, like taglines, that they're not your primary branding. It's not the primary way that you're differentiating your products and services, but it is something that is uniquely you and you are using to kind of indicate that this product or the service comes from your company as well. So those are the main types: names, logos, taglines.

Christina Sjahli: I also saw sometimes framework or methodology. Is that consider as trademark? Because I would saw like a ™ or I would saw ® with circle.

Cynthia Mason: You just referenced the two main trademark symbols here in Canada and in the United States. The ™ symbol is the symbol for an unregistered trademark. And the ® symbol in a circle is a registered trademark. I'm willing to bet that these symbols were used in connection with the name of the methodology. And it's not really protecting the methodology itself. So if you have a unique and proprietary way that you are providing your service, basically your methodology, this is pretty common with coaches. You've developed your own special way of doing something.

Now, you can't use a trademark to stop other people from copying your method. Your trademark will stop people from using the name that you've created for your special methodology. But the way to kind of stop people from copying your methodology is you kind of have to, using intellectual property, you have to use different branches of it.

So you would use copyright in order to protect the written components. You know, if you have, you know, PowerPoint slides. You have videos. You have books. You have workbooks. All of these different elements that are included in delivering your methodology are protected by copyright, and you as the owner, have the exclusive right to copy, whatever the thing is, whatever the work is. So you would use copyright to kind of protect that component.